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Prioritizing Your Success
24/7 Support by Your Side
At Timely Pay, we understand that smooth and secure transactions are crucial for your business.
That’s why our dedicated support team is available to assist you at every step whether it’s resolving payment issues, ensuring fast settlements, or guiding you through our platform. Your business deserves a reliable fintech partner, and we’re committed to being there for you!
SUPPORT
FAQ
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How do I sign up for Timely Pay?You can sign up by visiting our website or mobile app, filling in your details, and completing the verification process.
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What payment methods do you support?We support UPI, net banking, credit/debit cards, and direct bank transfers for seamless transactions.
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How long does it take for settlements to reflect in my account?Instant settlements are available, while standard settlements may take 24–48 hours, depending on the payment method.
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What happens if a transaction fails?If a transaction fails, the amount will be automatically refunded to your source account within 24–72 hours.
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How secure are my transactions with Timely Pay?We use advanced encryption, two-factor authentication, and fraud detection systems to ensure 100% security.
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How can I contact customer support?You can reach us via live chat, email, or our 24/7 helpline for any queries or assistance.
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